Frequently asked questions

Short answers about controllers, devices, the virtual alarm, accounts and support.

68 questions

General QuestionsWhat Zipato is, how easy it is to use, and what comfort, energy and security management cover.5 questions User AccountsSigning in and resetting your Zipato Control Center password.1 question ControllerRegistering and resetting a controller, LED indications, firmware and offline problems.14 questions Adding and Managing DevicesDevices that will not pair, and answers about keypads, bulbs, IR extenders and cameras.20 questions Virtual AlarmWhat each security partition and zone setting does, from entry delays to cross zoning.23 questions Rules CreatorCreating, renaming and repairing rules in the Rules Creator.3 questions SupportHow to reach Zipato support and what to include in your message.2 questions