Skip to content

Zipato V2 platform - End of Support Life

Published 2021-12-31

Dear users,

Two years ago, Zipato V3 platform was introduced together with the new version of Zipato administration web “my3.zipato.com” and the new Zipato Mobile App. The old V2 platform “my.zipato.com” was under limited support for 2 years and after 1.1.2022. it will not be supported anymore. As an existing user, you will be able to access the V2 Platform via “admin.zipato.com”, but there will not be any technical support provided for any issue which may occur when using it. Furthermore, user registration and hub registration won’t be possible anymore on V2 platform.

ADD ON:

  1. Zipato V2 will !!!CONTINUE TO WORK!!! as it did so far although there will be no upgrades or support for it. At one point V2 will be shut down due to its obsolescence but you will be notified. The recommendation is to transfer your systems to V3. Until 31.12.2023.
  2. Zipabox1 can NOT be moved to V3. We have prepared a special "exchange" Promo offer for users that wish to exchange Zipabox1->Zipabox2 where we grant 50% discount for the purchase of Zipabox2. PROMO offer period has ended with 1.9.2023. The offer is not available anymore!
  3. Users who have migrated controllers to V3 should note that we cannot assure their functionality and our support does not extend to these migrated controllers. Only ZipaTile and Zipabox2 fully support the new cloud architecture.

Zipato team